Customer Testimonials
Having each and every one of our homeowners be 100% satisfied with the overall process and with their home at the end of the day is our number one goal. Here are just a few of the things that our homeowners had to say about Nalle Custom Homes.
We are extremely happy with our new Nalle Custom Homes. The Nalle Custom Home family continually demonstrated exemplary “Customer Service” throughout the building process. It’s been a great experience working with the Nalle Custom Home Family!
Before meeting with Owen at Nalle Custom Homes, we had been working with a different custom home builder for about a year. In all that time, we never came up with a home design that we truly liked.
Working with the Nalle brothers was like a breath of fresh air. Owen and Tilghman listened to our wants and needs, and made the design and selection process easy. In under 3 months, we had a house design that we absolutely loved.
During the building phase of our home, we worked with Lee and Jess. They both worked hard to ensure that the construction process went smoothly, and to our satisfaction. We can’t forget Natasha, who amazingly kept everything organized and on schedule.
We really appreciate all the hard work that went into building our dream home. We highly recommend Nalle Custom Homes.
I would like to take this opportunity to say “thank you,” again for building my home!!! I have no doubt God was looking out for me when He provided you to me as my builder. Everyone has a unique criteria for what they are looking for in a home and in a builder, but I can honestly say I can’t imagine having anyone else build another home for me. Being an older, single woman, all of you treated me with the utmost respect and understanding and made the entire process a joy. It cannot be easy dealing with different personalities and stressful situations, but you were all exemplary in your handling all different scenarios. Jesse, as my home was your project, I never had to track you down to return phone calls, deal with any unforeseen situations or answer any of my questions.
Going into this I had definite ideas on what I wanted and a certain budget. Tilghman, you were able to see my vision and understood what I was looking for from the way my lot was cleared and the road put in, to the jewel box home you built for me. You brought my dream home to fruition and never deviated from the budget unless I asked for something other than what we had discussed. Your expertise in each step of the process is superb and I know my home will last for many, many years.
Having a home built could turn into a “nightmare,” without the right builder. You are the RIGHT builders and I commend you for your honesty, integrity and stellar building skills and workforce!
Nalle Custom Homes made our first home building experience easy! We loved the “hands on” attention to detail. Lee was always available throughout the process and communicated to us what to expect and when to expect it. Sub contractors were very professional and the Nalle’s finish out vendors were very helpful in streamlining the selection process. From our first meeting with Tilghman, through any paper work and accounting issues with Owen and Natasha, to our 1 year warranty walk through with Andy, our experience was so pleasant. We love our new home and we would confidently recommend Nalle Custom Homes to our friends and family.
After searching for over a year for the “perfect” home for us, my husband and I decided to build rather than buy an existing home. That way we could finally have all of the things that we were looking for in a home, but couldn’t seem to find.
Admittedly we were a little nervous at first due to our inexperience, but after meeting with Tilghman Nalle of Nalle Custom Homes he quickly put our minds at ease. He explained the entire building process to us and assured us that Nalle Custom Homes could build the house of dreams in our country setting. Tilghman met with us at our build site and gave us advice about the perfect location to place the house and even told us the best direction to face the house factoring in the sun and wind flow patterns. We were very impressed with his knowledge and his upfront and honest advice and knew that we had chosen the right builder.
After looking at several homes built by Nalle Custom Homes we were very impressed with the high quality of workmanship and very reasonable pricing. We chose the building plans we liked and when we decided we wanted to make significant changes to the plans to make the house just the way we wanted it, they went above and beyond our expectations to make our dream a reality. We found them to be very accommodating and willing to work with us on every detail and facet of our home.
Throughout the entire building process everyone with Nalle Home Builders was extremely professional, courteous and accommodating. From beginning to end they were very easy to communicate with and quickly answered our endless questions and e-mails!
The easy to follow Selection Schedule that they provided made the home building experience stress-free and fun. As we watched our house being built we couldn’t help but notice that every member of the building crew took pride in the work they did, and it showed in the final result.
We went from feeling nervous about building a house to being ecstatic about our new home! We could not have asked for a better home builder to work with and happily share our experience with others. We always highly recommend Nalle Custom Homes to the many people who have admired our home.
As the one year anniversary of being in our new home approaches, we continue to be impressed with the communication and quality of service provided by everyone at Nalle Custom Homes. Thank you to the entire team at Nalle Custom Homes for making our dream a reality!
Having never built a house before, we did a lot of research and talked to many people about the process. One common theme that kept coming up was the, how shall I phrase this, the difficulty you would experience working with your builder once your project was underway. I am happy to say, that this was never an issue or concern with Nalle Custom Homes. In fact, it was quite the opposite. Tilghman and John were a pleasure to work with.
They did a top-notch job in managing the project, both in keeping the project on schedule, keeping me informed of the progress, and most importantly, keeping the project on budget.
Our project posed many technical construction challenges, due to its unusual design. Nalle Custom Homes was able to creatively and cost-effectively solve these issues. They always made sure that all phases of work done, was completed to their high expectations, both technically correct as well as aesthetically pleasing.
In the end, the highest praise I can give them is this: If I were going to build another house , I would hire them again without any hesitation.
Working with everyone at Nalle was a true pleasure at every step. They were friendly, professional, honest, and did a great job through the entire building process and beyond. Even several years after they completed our home, Lee came right over when we were having a minor problem with draining around our chimney. He personally took a look at the problem and had it cheerfully and promptly corrected with no charge and no hassle. We would absolutely build with Nalle Custom Homes again, and even our 9-year old son has said, “When I grow up, I want Lee to build my house!
We chose Nalle Custom Homes to build our home after extensive research. I interviewed fourteen builders and got bids from four. We had our lot and our blueprints before we began the process. Their bid was not the cheapest or the most expensive but after our conversations and my research, I felt that NCH would build the house we wanted! After the process, I feel confident in our decision to go with NCH.
I cannot sing their praises often enough. Everyone, from Tilghman to Owen to our superintendent was always professional. It took about 8 months from signing of the contract to us moving into our new home (on Christmas Eve). One of the best things I found during the process was that NCH had some suggestions for improvements on my plans, which definitely worked! They treated me with respect all along the way and really understood I was the customer and that it was my husband’s and my home.
With any project this involved, there will be issues but every issue was handled until I was satisfied. The Nalles made sure we were happy always. Dealing with the City of Austin can be time consuming and definitely caused some delays but the Nalles made sure that the house was completed when they said it would be and on budget. They were mindful about our budget and kept us well informed all along the way. We have the house of our dreams with the dollars we wanted to spend.
We love our new home and we have not had any problems that have not been fixed by the reputable sub-contractors NCH uses. I actually spoke to some of their subcontractors before signing the contract with them to make sure the Nalles were reputable. I also did research on their subs to make sure they were reputable. All along the way, time and time again, people told me how good NCH was. After finishing our home, I am now one who can say how good they are!
We all know people that say that they would never build a house again; I wouldn’t hesitate to build another house with the Nalles. Of course, I don’t need to since I love the house they already built!
We had a wonderful experience working with Nalle Custom Homes. They explained everything ahead of time, so we would know what to expect. They were always helpful and prompt when answering our questions. The result is our beautiful, unique home that we still marvel at even though it is almost two years old. We appreciate the excellent quality of the construction and materials, and we enjoyed working with Tilghman and Owen. We highly recommend Nalle Custom Homes to anyone who is interested in building a custom home. It was truly one of the best experiences of our lives.
We have always wanted a Nalle custom home but alas we moved into the neighborhood into a previously constructed home. During our five years here, we have added a carport and then a garage…..both built by Nalle. We added a screened porch and a huge patio…built by Nalle. We have done numerous “do it yourself” projects, always with a “little help from Nalle”. We have always felt like we were just “like their big clients”. They never were too busy and paid attention to the smallest detail. We enjoy watching the Nalle family work together and continue to look for an opportunity to one day build our own “Nalle home”.
We are very proud of our Nalle Custom Home. It feels wonderful to drive up and know that such a beautiful home is ours. Working with Lee and Andy was a joy. They made the whole process easy and stress free. We have recommended Nalle Custom Homes to our friends who were looking to build. If we were to ever build another home, we would again choose Nalle Custom Homes as our builder.
We continue to advise anyone moving into The Colony to use Nalle Construction to build their new home. Our experience has been exceptional.
Mary and I would recommend NCH to anyone searching for a custom home builder. It seems only reasonable to explain why we would do so.
We negotiated the contract to build our home with Tilghman. He was very professional and patient: willing to explain matters we did not understand and to work with us to achieve what we wanted in a home at a price we could afford.The construction of the home was supervised by Jesse who kept us regularly informed of the progress and what we needed to do in making selections. The work was timely completed. During the first year, there were a few things which needed correction. Jesse promptly addressed our concerns and made sure that corrections were made where needed.
We have just completed our first year in our new home. We submitted a list of things needing attention, mainly cosmetic in nature. This work was assigned to Brad who arranged for everything to be taken care of. Again we were kept informed and the work was done promptly. Brad checked everything to make sure that it was done right. He was excellent to work with (as were all NCH representatives) and set our minds at ease.
In closing, we would like to mention a couple of things which in themselves are a testimonial to NCH. After the contract was signed, Tilghman advised us that in reviewing the plans, he found that he could add some extra space to our second floor at little cost. NCH added that floor space at no cost to us. While the house was still in the framing stage, we asked for a change in the plans to add some storage space. This was provided at only the cost of the door we asked to have to the space. NCH did more than we asked.
his was my first experience with building a home and I had no idea what to expect. Owen and Lee were so helpful in guiding us through all of the phases and choices. They were patient with our decision-making process, and offered us a lot of suggestions from their prior experiences. Each phase was completed right on time and the whole process moved along seamlessly. The final product was truly the house of my dreams. There are so many beautiful details and the craftsmanship is extremely professional and nicely finished.
Our house was built in 2007 and this was the first house we had built. And, we lived in Florida during the construction of the house. We were concerned about complications that could occur, living so far away. However, because of Lee’s and Tilghman’s integrity, we had a great experience. Our experience with Lee and Tilghman was excellent. Communications with us were timely and issues, as they occurred, were quickly solved. We remain very pleased with our home and the quality of the construction. And, Nalle Custom Homes stands behind their work. They made some repairs after the warranty period ended.
We would use Nalle Custom Homes again and we recommend them to others without any reservations.
We interviewed many builders and found Nalle Custom Homes to be competitive in price and committed to building the home we wanted. After going through the building process, we couldn’t relate to the many people we knew who had bad experiences with their builders. Our building process went very smoothly and we have an amazing home of high quality.
I would enthusiastically endorse Nalle Custom Homes as one of the best investment partners I have ever had. All of their design and construction advice has proved to be right on target. The quality of the materials that they included in my house has resulted in both the appearance and the operation of the structure many years later, being as perfect as the day it was completed. They handled the demolition of the old structure, the design modifications of the approved plans, and the new construction with no need for oversight by an architect or myself.
I found that I could trust them to ensure a level of quality far beyond what I ever expected. They followed every phase of the project with quality control conferences with me so that I felt that I was in control all the way even though I didn’t need to be. The most impressive attribute that initially drew me to them was their enthusiastic response to a project that other homebuilders had said was too far out in the country or too small or too different from their cookie-cutter production line. Their pricing structure was very fair and there were no hidden charges or cost overruns. Every member of their team with whom I had contact, was a true professional who became a friend.
Nalle built our home in The Colony, and it was a pleasure to work with them. We approached them with our own plans, which their design team completed, and they assembled a team of highly qualified, hard-working craftsmen that finished the project on schedule (5 months from groundbreaking) and with close attention to detail. Tilghman, Lee and Owen Nalle and their staff were always responsive and followed up on our every request. We have recommended Nalle to many of our friends, who have been equally pleased with the results. Building a home should be fun, not an ordeal, and with Nalle, it was.
Nalle Custom Homes took on the task of helping us remodel and add on to an older farmhouse. All the Nalle Boys, and especially Tilghman were terrific to work with and the workmanship was wonderful, so much so, we’ve hired them several times to help us make our house a home. We highly support Nalle Custom Homes and recommend them for any construction effort!
Deb and I had a wonderful experience working with the staff at Nalle. Our home was completed much faster than expected and the quality is great. Our concerns during construction were addressed quickly and our changes willingly completed. The Nalle family does a wonderful job building quality homes. We have and will continue to recommend Nalle Custom Homes to friends and family.
After interviewing and receiving bids from three contractors, including very recognized companies, in December 2009 we selected Nalle Custom Homes as the builder for our dream home. Not only was the NCH the lowest bid for our plan, but we found the brothers to be sincere and easy to work with.
We talked to other homeowners that likewise chose NCH and found that each one of them were eager to tell us their story.
What surprised us most was their dedication to making sure we were satisfied with the finished product. At one point, the well company was directed to replace the well-house slab because it wasn’t exactly level. The boys did a superb job in pulling together the “custom job” details that mark ours as one of the most stunning homes in the neighborhood.
I would not hesitate to recommend Nalle Custom Homes for any residential construction project. In fact, we were so impressed with what they did for us that they are building my Mom’s home.
From my very first meeting with Owen and Tilghman Nalle, I knew I had found the right builder for my custom home! I had talked to other builders and it was all about their vision for my home, versus mine. In working with Nalle Custom Homes every step of the process was smooth, from developing the specifications to making selections to the final walk-through. There was constant communication and collaboration. Ultimately, my vision was perfectly executed by Nalle and two years later I am still as thrilled with the final product as I was the day I walked over the threshold for the first time. I highly recommend Nalle Custom Homes to build your dream custom home.
All my friends who have built homes are amazed when I rave about how easy Nalle Custom Homes is to work with. My friends all relay problems and sometimes bitter experiences working with home builders. I worked with Tilghman in designing the house, Lee and Jesse in building and follow up and Owen on various issues. They make it as easy and stress free as possible for the owner. I have and will continue to recommend Nalle Custom Homes to friends who plan to build or remodel.
This was our first time building a home and we had the best experience ever. Tilghman was always there to answer questions or give suggestions. Nalle Custom Homes is a very trustworthy company, with very high standards, integrity, and honesty. We are very pleased with our home.